Resources

A select bibliography of articles and books about human-centred design:

  • Bezerra, Charles. “Building Innovation Competencies.” Otago: University of Otago. 5 of Design Studies. Print – This is more of an introduction to design innovation education than Structured Planning, however, it is written by Bezerra, who has worked closely with Charles Owen.
  • Bezerra, Charles, and Charles Owen. Evolutionary Structured Planning: A Computer-Supported Methodology for the Conceptual Planning Process. The Netherlands: Institute of Design, 2000. Print – This article gives the best breakdown I’ve found of the Structured Planning method so far. If you’re looking to follow the Structured Planning method, then this is definitely worth a read.
  • Brown, Tim, and Barry Kātz. Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation. New York: Harper Business, 2009. Print – As with all of the design thinking literature by employees of IDEO, this book is easy to read, and gives an overview of design thinking, its method, its human-centred principles, and how it needs to be practised by corporate leaders, not just designers.
  • Brown, Tim. “Design Thinking.” Harvard Business Review June 2008: 84-95. Print – This is a great introduction to Design Thinking, and only a few pages long. It introduces the method, and gives examples.
  • Buchanan, Richard. “Wicked Problems in Design Thinking.” Design Issues VIII.2 (1992): 5-21. Print.
  • Fultron Suri, Jane. “Informing Our Intuition: Design Research for Radical Innovation.” Rotman Magazine 2008. Print – Jane Fultron Suri is an anthropologist employed by IDEO. Most of the literature produced by IDEO comes from a design perspective, though they are known for their interdisciplinary teams. This article gives a slightly different perspective on design thinking than the others.
  • Kelley, Tom. The Art of Innovation: Lessons in Creativity from IDEO, America’s Leading Design Firm. New York: Random House, 2001. Print – Tom Kelley (brother of David Kelley) writes about Design Thinking. He gives some insight into the methodology, environment, and examples of products created through design thinking.
  • Kumar, Vijay. “Innovation Planning Toolkit.” Futureground International Conference. 2004. Print – Kumar talks about the Innovation Planning Process and Toolkit. It is similar to Owen’s model, but has different details.
  • Lawson, Bryan. How Designers Think: The Design Process Demystified. 4 ed. Oxford: Elsevier Ltd, 2006. Print.
  • Manizini, E, and C Vezzoli. “A Strategic Design Approach to Develop Sustainable Product Service Systems: Examples Taken from the ‘Environmentally Friendly Innovation’ Italian Prize.” Journal of Cleaner Production 11 (2002): 851-57. Print.
  • Norman, D. Living With Complexity. London: The MIT Press, 2011. Print – An overview of principles to ensure successful interaction between users and complex products and systems.
  • Norman, D. The Design of Everyday Things. New York: Basic Booka, 1988. Print – A guide to basic psychological principles such as feedback and visibility that can be used by designers to make their products more usable.
  • Owen, Charles. “Structured Planning in Design: Information-Age Tools for Product Development.” Design Issues 17.1 (2001): 27-43. Print – This article gives a great overview of Structured Planning, why it is needed, and what its benefits are. It gives a description of the methodology without going into as much detail as the paper listed above by Bezerra & Owen.

Design-Driven Innovation (not human-centred design):

  • Dell’Era, Claudio, Alessio Marchesi, and Roberto Verganti. “Mastering Technologies in Design-Driven Innovation: How Two Italian Companies Made Design a Central Part of Their Innovation Process.” Industrial Research Institute March-April 2010: 12-23. Print – This article talks about the success of Design-Driven Innovation in relation to Italian design examples.
  • Verganti, Roberto. “Design as Brokering of Languages: Innovation Strategies in Italian Firms.” Design Management Journal 14.3 (2003): 34-42. Print – This article talks about the success of Design-Driven Innovation in relation to Italian design examples. It takes a slightly different approach to the article above.
  • Verganti, Roberto. Design-Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean. Boston: Harvard Business School Publishing, 2009. Print.
  • Verganti, Roberto. “Innovating through Design.” Harvard Business Review December 2006: 114-22. Print – This article talks about the success of Design-Driven Innovation in relation to Italian design examples, however, it doesn’t go into much detail about the Design-Driven Innovation method.
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